Navigating Insurance Claims Amidst Global Challenges: Insights on Investigations and Professional Legal Support in Vietnam

August 20, 2023

The Importance of Investigation in Insurance Claims

In today’s rapidly changing economic landscape, the world of insurance claims has grown increasingly intricate. Multiple parties, intertwined responsibilities, and potential liabilities make it a challenging terrain. But why has thorough investigation become more vital than ever? To understand this, one needs to grasp the broader picture of global events and their implications.

The Need for Investigation

Insurance claims are not isolated occurrences; they echo the health and dynamism of industries, businesses, and global events. With recent developments, particularly the global pandemic, unique challenges have emerged. These challenges have added layers of complexity to insurance claims, making investigations crucial for accuracy and fairness. Without deep investigation, many claims might lead to skewed results, causing injustice.

Impact of Covid-19 on Private Sectors

2020 and 2021 will be remembered as years that shook the foundation of the global private sector. The pandemic did not merely disrupt business operations but altered the very fabric of commerce. Companies that once flourished faced unprecedented challenges, and many third parties responsible for losses and damages saw dramatic changes in their operational capacities.

Suspension of Third-Party Operations

Previously reliable third parties became vulnerable in the face of the pandemic. As operations dwindled or ceased altogether, businesses scrambled to assess their partners and debtors’ financial health. This state of flux raised critical questions about the stability of numerous entities in the business ecosystem, leading to increased uncertainties in insurance claims.

The Role of Insurers and P&I Clubs in Vietnam

Vietnam, with its emerging economy, felt these changes acutely. Insurers and P&I Clubs found themselves maneuvering through a labyrinth of debt recoveries, especially with third parties that were now unstable or defunct. As companies shut down, the ripple effects were felt throughout the insurance industry, emphasizing the importance of comprehensive investigations.

The Recovery Challenges

Recovery in such a scenario is more than a herculean task. Reports from the General Statistics Office underscored the grim reality: numerous SMEs, especially in sectors like logistics, ceased operations. The cessation of these businesses set off a cascade of challenges, touching every aspect of the supply chain and reverberating across the broader economic spectrum.

Closures of SMEs

When an SME closes, it isn’t an isolated event. The subsequent disruption affects larger businesses, partners, and stakeholders. This chain reaction complicates the insurance claims process, making the expertise of seasoned professionals even more indispensable for untangling the web and ensuring accurate claim settlements.

Complexities in Determining Fault in Logistics

The logistics sector stands out for its multifaceted operations. With numerous parties involved, pinpointing fault becomes a monumental task. It’s not just about identifying the responsible party but understanding the interconnected events leading up to the issue. This multi-dimensional challenge requires in-depth knowledge, patience, and precision.

The Demand for Professional Legal Providers

Considering the above complexities, professional legal providers‘ role becomes indispensable. With their rich experience in dealing with insurance claims and a deep understanding of associated legalities, they emerge as the torchbearers, guiding claimants through the maze. Their insights can mean the difference between fair resolutions and protracted disputes.

Disputes and Their Resolutions

In the unpredictable world of insurance claims, disputes are almost inevitable. But with the right approach and expert guidance, resolutions can be achieved without damaging long-standing business relationships. Every dispute, when resolved amicably, paves the way for stronger future collaborations.

Engaging in Domestic Disputes

2022 witnessed a surge in domestic disputes, many of which reached local underwriters. As underwriters were subrogated by their clients, the complexity multiplied. Yet, with the right legal support, even these intricate scenarios could be navigated efficiently, ensuring timely and fair resolutions.

Aiming for Amicable Solutions

The primary objective remains resolution, preferably amicable. By resolving issues cordially, businesses can preserve their relationships, ensuring a smoother future trajectory. Amicable solutions are not just about finding common ground but are also a testament to the professionalism of the involved parties.

Introducing ANHISA Law Firm

In this backdrop, ANHISA emerges as a beacon of expertise. As a boutique law firm specializing in shipping, corporate, and ADR, we offer a unique blend of experience and innovation. With our deep-rooted knowledge and commitment to excellence, ANHISA stands as a vanguard in the legal domain.

Services and Expertise

ANHISA team expertise spans a vast array of legal fields, and our seasoned lawyers are a testament to their commitment to excellence. We promise comprehensive services, always upholding the highest standards of professionalism.

Established Relationships and Network

Relationships lie at the core of ANHISA‘s success. Over the years, we’ve fostered close ties with Vietnamese and international entities, from authorities and firms to insurance companies and P&I clubs. This extensive network amplifies our efficiency, making us a preferred choice for many clients.


In these uncertain times, expertise and trustworthiness are more valuable than ever. With entities like ANHISA at the forefront, businesses can navigate the intricate world of insurance claims with confidence. Our presence ensures that in the realm of claims, investigations, and resolutions, clients are always in safe hands.

Should you require assistance, reach out:


Mr. Dang Viet Anh



  1. Why has the investigation in insurance claims gained paramount importance recently?
    • Due to global events like the pandemic and its effect on businesses, accurate assessment through investigation has become vital to ensure fair claims.
  2. How is Vietnam’s insurance industry adapting to these challenges?
    • With the help of legal experts and comprehensive investigations, the industry is striving for accurate and timely claim settlements.
  3. Why are professional legal services essential in this scenario?
    • Given the complexities in determining faults and liabilities, legal professionals provide the necessary expertise to navigate these challenges effectively.
  4. What makes ANHISA Law Firm a standout choice?
    • ANHISA offers a unique blend of experience, expertise, and a vast network, ensuring comprehensive and efficient legal services.
  5. How does ANHISA prioritize amicable resolutions?
    • ANHISA emphasizes maintaining and nurturing business relationships, ensuring that disputes are resolved in a manner that benefits all parties involved.